Everything you need in one place
Penelope’s comprehensive set of features enables your organisation to perform better and help more people

Everyday Tools
Save time and money
Work better and faster while meeting security and compliance requirements and improving client outcomes.
Smart Forms
Eliminate paper forms, improve accuracy, and reduce data entry with our smart and configurable document creation tool.
Automated Workflows
Use configurable action triggers to send notifications and alerts—like SMS and email appointment reminders—to staff and clients.
Scheduling
Keep track of your staff, clients, and resources, and get a snapshot of what’s going on at your organization at any time.
Billing
Manage all your invoices, payments, and credits for clients and funders with our convenient, out-of-the-box billing module.
Comprehensive Reporting
Get the data you need
Organize your data in an unlimited number of ways with our flexible reporting and export options.
Online Dashboards
Create impressive data visualizations with Tableau, our add-on reports suite
Data Export Options
Easily export your data with access to a free Open Database Connectivity (ODBC) driver
Custom Reports
Produce specialised reports with the help of our tailored services team


Client Engagement tools
Give your clients the controls
Improve your clients’ outcomes, behaviours, and experiences by empowering them to participate in their care using mobile engagement tools.
ClientConnect
Our client portal puts clients in charge of their care by giving them access to their health info, letting them request appointments, send messages to their service providers, and more.
Add.Me
Add.Me reduces client intake time by allowing clients to securely add themselves to Penelope using a configurable web form.
Funding Management
Get your data where it needs to go
NDIS
Use our built-in NDIS module to easily track and report on NDIS services, manage support plans, process bulk payments, oversee agency claims, and more.
DSS-DEX
Penelope case management software fully integrates DSS / Data Exchange (DEX) service tracking and reporting requirements.

Learn more about how Penelope Case Management Software can help you achieve your mission.
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