Penelope Success Stories

Our clients do amazing things every single day. Here’s what some of them have to say about why they chose Penelope and how it’s helping them achieve their mission.

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Relationships Australia

Relationships Australia, South Australia (RASA) provides relationship support services across nine locations in Australia. Since implementing Penelope in 2010, they have been able to more efficiently meet funding, reporting, and operational requirements.

Hutt St Centre

Each year Hutt St Centre serves over 40,000 meals and offers professional case management support services to nearly 2,000 people experiencing homelessness with housing, health, and an array of other issues.

Vita Centre

Since 1991, Vita Centre has provided support, education, and counselling for young pregnant and parenting families with children up to six years of age in the Ontario cities of Mississauga, Brampton, and Caledon, an area near Toronto with a combined population of 1.5 million people.

Source America

SourceAmerica® is a nonprofit that’s been creating job opportunities for people with significant disabilities across the U.S. since 1974. In 2018, they selected Penelope by Athena Software as a unified case management system for sites delivering the SourceAmerica® Pathways to Careers Initiative.

NAMI New Hampshire

NAMI New Hampshire is a grassroots nonprofit organisation working to improve the lives of all people affected by mental illness and suicide through support, education, and advocacy.

The Samaritan Women

The Samaritan Women established Maryland’s first long-term residential program for victims of domestic human trafficking. The faith-based organisation offers quality care for sexually-exploited persons.

Preferred Behavioural Health Group

Preferred Behavioral Health Group (PBHG) is the leading behavioural health care organisation in central New Jersey. Since 1978, PBHG has been dedicated to providing quality care to those in need of guidance, counselling, and assistance with difficult personal issues.

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Centacare is a community service agency in Adelaide, Australia dedicated to delivering a variety of services without discrimination. Find out why they switched to Penelope in 2013.


Headway Ireland has been using Penelope since 2006 to better serve people with acquired brain injuries. Today, they’re using it to manage more than 89,000 treatment hours each year.

The Children’s Foundation

The Children’s Foundation has been serving vulnerable children and their families in Vancouver since 1957. Find out how Penelope has helped them manage their client data and reporting needs since 2010.

Ontario HIV Treatment Network

OHTN in Toronto is a collaborative of more than 30 community-based agencies that has used Penelope smart forms to manage their programs and services since 2008.

The Alzheimer Society

The Alzheimer Society provides resources and leverages community support to deliver health promotion, advocacy, and support services to people with dementia and those who care for them.

Edgewood Clinical Services

Edgewood Clinical Services provides comprehensive counselling services to people in the Chicago area. Learn how Edgewood and Athena have grown together since the agency began using Penelope in 2008.

The Family Conservancy

The Family Conservancy provides counselling and early education services for individuals and families and has been using Penelope for reporting, billing, and team collaboration since 2003.


Deltassist offers an array of services directed at individuals, youths, seniors, and the community at large. Learn more about how they use Penelope’s smart forms to track their service delivery.

The Epilepsy Foundation

The Epilepsy Foundation of Greater Chicago provides services to people with epilepsy, their families, and their communities. Learn how they use Penelope’s features, like our group program tool, to easily measure program effectiveness.

King County

King County EAP in Seattle provides services to thousands of workers within 17 departments. Learn more about their transition from a paper-based system to Penelope and their deployment experience with our Professional Services team.

Drexel University

The Healing Hurt People initiative at the Center for Nonviolence and Social Justice at Drexel University in Philadelphia is a hospital-based intervention program that helps people confront the effects of trauma. Find out how Penelope helps them track and report on their services.


Relate is the largest provider of relationship support services in the U.K. and uses Penelope to manage tens of thousands of client appointments and calls each year.

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