Athena Software Blog
We spoke with Kate Brett, Executive General Manager of Operations at RASA, about how the organisation has been able to manage through the COVID-19 pandemic with the help of new practices, existing systems, and an impressive and agile leadership team.
How CatholicCare Victoria Tasmania (CCVT) transitioned more than 1,000 Penelope users to remote service delivery virtually overnight
As the COVID-19 lockdown continued and people began to feel increasingly isolated, there was a surge in demand for mental health and other social services, and agencies like CCVT had to adapt quickly in order to meet their clients’ growing need for support.
Despite the ongoing uncertainty of the COVID-19 situation, it’s crucial for agencies to start thinking about and planning for the transition back to working on-site and resuming face-to-face appointments.
We reached out to our customers to check in on them and learn how their organisations are addressing and overcoming the hurdles presented by the pandemic and how they’re adapting to life after quarantine. Here’s what they had to say!
Learn more about health supporters, the roles they play in their loved ones’ care, and the importance of giving them shared digital access to essential health information through platforms like client portals.
Julian Flint, our new Vice-President and Regional General Manager for Australia and Asia-Pacific, offers tips on how to improve the remote care experience for you and your clients.
Remote service delivery is the new normal for social service organisations. Here’s how to make it work.
Amid the ongoing COVID-19 outbreak, it’s important to ensure that your clients continue to receive essential supports and services from your organisation. Thankfully, there are secure and easy-to-use web-based software tools and clinical and administrative practices that can ensure that your services continue to be available to those in need while maintaining the health and safety of your team.
It’s great that your agency’s scheduling tool lets you book appointments, but can it also automate workflows to reduce admin tasks, provide an up-to-date view of availability across your organization, and help track services for accurate reporting?
Group programs are an important part of the services provided by social service and nonprofit organizations. That’s why Penelope has a simple, built-in Groups feature that makes managing, tracking, and reporting on group activities easy!
Learn more about client engagement portals and how they can positively impact your staff and clients.
Discover the types of grants available to nonprofits, how to find them and decide which to apply for, and how to write grant applications that actually win.
Find out which features you need to consider when evaluating your EAP software options in order to make an informed decision.