Accelerating impact and social change, together.
Bring your mission to life
Penelope case management software keeps all your client data in one place, streamlines your processes, and helps you improve the outcomes of the people you serve.
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What can Penelope do for your social service organisation?
Make NDIS service tracking easy
Use Penelope’s built-in NDIS module to manage support plans, track individualised funding, process bulk payments, oversee agency NDIS claims, and report on your services.
Collect the data you need with smart forms
Eliminate paper forms, improve accuracy, and reduce data entry with our smart and configurable document creation tool.
Track billing activities for clients and funders
Manage invoices, payments, and credits for clients and funders with our easy-to-use billing module.
Enhance the client experience
Empower clients to participate in their care with our mobile engagement portal, ClientConnect, where they can access their health info, request appointments, send messages to service providers, and more.
Our configurable case management software, Penelope, helps hundreds of social service and nonprofit organisations around the world work more efficiently while making their clients’ lives easier. It was designed specifically to meet the reporting, billing, and NDIS service tracking needs of agencies like yours, all while keeping client data safe. Take a minute to get acquainted!
Improve your clients’ outcomes, behaviours, and experiences by empowering them to participate in their care using our mobile engagement tools, Add.Me and ClientConnect.
We help people help others
We’ve been working with nonprofit and human service organisations for almost 20 years. Our customers are our partners, and building strong relationships with them is at the core of our success. Here’s what a few of them have to say about working with Penelope.
“… the makers of Penelope also were people who not only came from a service delivery background, they could speak my language and understand what I mean, and had already thought these things through.”
“The best thing about using this software is the reliability and the customer support. Any questions that I’ve had have been answered with clear and concise instructions within hours. The help section of the software also contains very clear instructions for performing many tasks.”
– Adam Oppers, Office Manager, Qualia Counselling Services
“I would recommend this system to any agency or organization that tracks a variety of data elements and wants to organize their data to meet their needs.”
– Linda Castle, Clinical Support, The Family Conservancy
“For the first time, our organization has been able to capture better client and partner data that has allowed our multiple departments to work more cohesively. The ease of use of the smart forms has enhanced the way we gather demographic and program information for grants.”
– Courtney Wickberg, VP of Programs and Services, A Precious Child
“It has only been two months since ‘Go Live’ and already we have seen some profound improvement in some of our processes.”
“[Penelope] makes documentation, scheduling, reporting, payroll, and invoicing easy! So much time is saved. She is user-friendly as well, making auditing for accuracy and accountability a breeze.”
– Rebecca Mohler, Owner, Sendero Therapies Inc.